FAQ's and Policies of Minnesota Inflatables

Delivery fees are as follows:

     0-25 miles (from Big Lake) – FREE

     26-40 miles - $50

     40+ miles – Call Us!

Q: What is included with delivery?

A: We will deliver, set-up, and take down the unit(s)

We Inflate, vacuum, sanitize and perform an inspection of the unit(s)

Q: Can we pickup the inflatables from your location and set the units up ourselves?

A: For safety reasons, all moonwalks must be set up and taken down, by a representative of Minnesota Inflatables.  

Due to the sheer size of our bouncers, no customer pick ups are permitted.  Besides, it's best to leave the work to us! 

 
Q: What method of payment do you accept for rentals?

A: Cash, Checks (NSF fee of $15)

Q: Do you require a deposit to reserve an inflatable?

A: No we do not require a deposit at this time.

Q: How long are customers allowed to keep rented products?

A: Our rental price is for up to 6 hours.

Q: What size area is required to accommodate a moonwalk?

A: 20x20X20 foot minimum unobstructed level area is required for our 15’ X 15’ X 16’ moonwalks.

Q: What types of surfaces can the Inflatable be set-up on?

A: We need a level, uniform surface. We prefer Grass. We will set up on Concrete, Blacktop or Carpet. There is an extra charge of 50.00 for all surfaces other then grass. No Dirt, Rock, Gravel or Sand setups.

Q: How far from an electrical outlet can you set up an inflatable?

A: 100' Maximum from an electrical outlet.

Q: How much electricity does each unit use? What type of power source is needed?

A: Each blower uses up to 12amps of power. Our blower works on standard household 110V outlets.
 

Q: What prep should I do before the inflatable rental arrives?

A: Dogs (animals) must be tied/caged before and during event.

Please make sure you have at least 3.5 feet of clearance leading to setup location. Turn off automatic sprinklers, do not water grass the night before. Please pick up all animal feces, rocks, sticks, and any other items that can put holes in the units. If going indoors remove center post from double doors.

Q: Can I have a moonwalk at a park?

A: Minnesota Inflatables will set-up at all parks with permission.

Please check with the park prior to the event to make sure that inflatables are allowed in the park. Most parks need permission prior to us setting up inflatables in them. Also make sure that the park has power (electricity) that you can use.

 

Q: Can we set up an inflatable indoors?

A: Yes! As long as you have a 20’X20’X20’ for large units and a 10’X10’X10’ for small units. We will not go up or down stairs.

Q: My yard slopes, is that a problem?

A: A little slope is not a problem. Steep slopes, however, are unsafe for inflatables and we will not set-up on steep slopes for safety reasons.

Q: What time do you deliver and pick up the inflatable?

A: Rental times vary. We will do our best to accommodate your party needs. It only takes us about 20 minutes to set up the inflatable(s).

Q: Can you provide an operator for our inflatables?

A: Yes!!! Staffing is $30.00 per hour per attendant with a 4 hour minimum.

Q: What happens if we spill on the units??

A: Customer is responsible to clean up spills immediately. If not immediately cleanup  the customer will be charged a $125 cleaning fee. This also applies to vomit, urine, silly string, or face paint that is not cleaned up immediately.

Q: What happens if we damage the unit?

A: The customer will be held liable for any and all damages to equipment other than normal wear and tear. (Examples include but are not limited to a ripped seam(s) on an inflatable due to “overloading riders”, a puncture of any kind to a unit or excessive water damage.)  

Customer is not liable for damages to equipment due to previously damaged or faulty equipment. 

Q: Can we tape signs on the unit?

A: Absolutely NO signs maybe taped to units.

Customer will be charged a cleaning fee of $125 per unit if tape has been used.